FREQUENTLY ASKED QUESTIONS
Yes. Currently K-Longest series supports English, French, German, Russian, and Polish. Users could change the languages in the software settings.
No limit. In principle, the K-Longest series has no restrictions on the number of data and users.
Yes, after login, users can change their passwords on the “My page”.
Yes,Network version supports remote reservation, application, approval, query report and other operations.
Three fingerprints can be registered on the same finger or on different fingers.
Dc 12V, at least 3500mA, the battery capacity is larger the key cabinet will work longer.
Check whether the network card module works normally;Check whether the port number in the DATABASE TCP/IP setting is correct; Verify the Baud rate and Server IP; Replace the hardware motherboard and network card module to check if the hardware has problem; Check if the cable is loose or not plugged in.